See announcement here.
We are preparing for the upgrade for the i/pin upgrade program, and this will unfortunately require sending the camera back to RED for installation.
The good news is.. we have taking this opportunity to also redesign the Audio board in parallel, resulting in audio performance that is vastly, vastly, superior. We have decided to swap all existing camera audio boards at no cost during the /i pin installation ( which is also no charge to you. )
This process will start during the last week of September, in order of serial number, and we are targeting a 48 hour turnaround, and for in-person drop-ins we anticipate a 3 hour turnaround. We will give you as much notice as possible when your number comes up.
I hope everyone is happy with these changes.. the audio performance in the production samples we have received are off the charts, and of course the /i pins are something alot of you guys have been waiting for for some time.
–Jarred Land
